Exchange/Returns
All
returns or exchanges
must be in new condition. You have 30 days from when the item was
delivered to you for returns. For returns the customer will be
refunded original cost of products minus shipping. Please note if you
received free shipping on the item we will deduct the original cost it
cost us to ship to you from the refund.
To exchange an item send it back with a note stating what you need. Return
guidelines still apply and exchanges must be in new condition as stated
above.
In the event an error occurs due to our mistake we will do everything
necessary to rectify the situation at our expense.
For motorcycle accessory exchanges the customer will need to ship the
product to us and we will send out the exchange.
Due to allergies and safety issues we cannot accept returns or exchanges
that have pet, smoke, perfume, or any other non-original scent.
Shipping is non-refundable.
If your item is missing any parts you have 1 week to report this. Items
purchased in the close out section are not eligible for return or
exchange. All close out sales are final. To return an item to Dynamic
Leather you must make the package identifiable for us. We suggest you
print your e-mail confirmation and put it in the box. Please include a
note telling us why you want to return the item or exchange. If it is an
exchange tell us what you need in the note.
Cancelling Orders
DynamicLeather.com reserves the right to cancel any order that
appears suspect or fraudulent. All fraudulent transactions will be
reported to proper authorities. There will be a $10 charges for all
cancelled orders. It is not possible to cancel orders after
shipment.
Our goal is to provide each of our customers with total
satisfaction with every purchase. If for any reason, you are not
completely satisfied, return it to us for exchange, store credit, or
money back refund. All returns must be made within 30 days of
invoice date. No item that is damaged, soiled or worn will be
accepted for refund or exchange. We thank you for the opportunity to
show you how much we can save you. There is no reason to pay retail
when you can pay far less, buying directly from us.
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